Ordering and Obtaining your repeat medication - please see leaflet below:
Ordering Repeat Medication
SystmOnline is now available on the Apple and Android app store - search for systmonline to download the app for free!
YOU WILL NOT BE ABLE TO ACCESS REPEAT PRESCRIPTIONS THROUGH THIS SYSTEM UNLESS YOU HAVE REGISTERED WITH THE SURGERY FOR ONLINE APPOINTMENTS/REPEAT PRESCRIPTION REQUESTS - PLEASE READ ON FOR FURTHER INFORMATION ON HOW TO DO THIS -
We have updated our Repeat Prescription Service. You are now able to have direct access to your clinical record to request medication.
The new service is secure, provides protection for your personal information and is in keeping with NHS recommendations.
If you have already registered for online booking of appointments - the same log in details work for repeat prescriptions.
If you have not yet registered your user name and password can be obtained by calling into the Surgery Reception with photo ID e.g. passport, driving licence.
You will still be able to request repeat medication via your pharmacy and direct at Reception.
Repeat Prescriptions Process
The practice is pleased to help you order any medications that you take regularly. Unfortunately it is too risky to accept repeat prescription requests over the telephone as mistakes could occur. Whilst we know this can be inconvenient, we hope you see that we are anxious to safe guard patients.
- Please notify us of a repeat prescription request by either post, fax, your regular pharmacy repeat service, online via the website, or by person.
- Please use the tear off portion of your prescription to make your request and tick the box next to the medication required.
- Only those items authorised by your doctor or nurse and marked as repeat medication will be available on a repeat basis.
- Please mark clearly in the box’s where you want the prescription sent or if you wish to collect from the surgery.
Every effort will be made to ensure your prescription is ready within 48 hours. If your prescription is sent direct from us to your Chemist please allow 72 hours from request.